Xbox’s down fall started before the Xbox one was even announced. In my opinion the downfall of xbox started with the connect. This is when xbox started to lose its identity and tried cutting into the casual market that the Wii had an iron grip on. The platform was trying to be everything to everyone which inevitably leaves the console falling short of meeting expectations for both hardcore and casual audiences. It was around this time Microsoft got complacent the playstation network was down for an entire month and Microsoft just started to feel like there was no competition.